Increase your Auditing Proficiency
Codes of Governance both internationally and nationally require Boards of Directors of both publicly owned and commercial organizations to ensure and certify that obligations to stakeholders are met. Good governance ensures accountability, transparency, honesty, and a focus on the sustainable success of the organization.

Audit, Risk, and Governance is the integrated collection of capabilities that enable an organization to ensure that objectives are achieved reliably, uncertainties are addressed, and that the business acts with integrity. GNC training courses in the fields of Audit, Risk, and Governance will help you gain the expertise necessary to assess the effectiveness of the processes and disciplines in place to meet international standards and worldwide best practices.

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Course List
• Advanced Enterprise Risk Management
• Analytical and Auditing Skills
• Auditing Corporate Governance
• Compliance Regulatory Professionals
• Corporate Governance & Risk Management for State & Public Sector organizations
• Fraud and Forensic Auditing
• Fraud Prevention, Detection and Investigation
• Governance, Risk & Compliance
• Internal Control & Fraud Prevention
• Managing Corporate & Islamic Finance and Corporate Governance
• Managing Fraud in a Digitized World
• Pensions, Governance & Regulation
• Risk Management, Control & Compliance (Corporate Governance)
• Value for Money Audit

Strengthen the Foundation of Communication
Corporate communications is a key business function that helps align the whole organisation. It is about the creation and implementation of external and internal communications strategies that differentiate your business and harmonize the activities of communicators within it – irrespective of language or geography. With today’s unprecedented range of media channels and consequent risks to trust and reputation, organizations need results-oriented corporate communications programmes to manage your employee communication, external messaging and to respond rapidly to threats. It has the power to engage the workforce increasing productivity and profitability through skilled internal communication and branding.

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Course List
• Advanced Public Speaking and Presentation Skills
• Advanced Social Media Training
• Corporate Communications Redefined
• Corporate Social Responsibility
• Developing Leadership Presence and Power
• Guiding Change through Corporate Communications
• Incident & Crisis Response Communication Skills
• Mastering Corporate Communications
• Protocol & Event Management
• Strategic Event Management
• Strategic Internal Communication Skills

Uphold your Client Satisfaction
Excellent customer service should be at the heart of your business if you wish to be successful. It is important to provide good customer service; to all types of customers, including potential, new and existing customers. Good customer service relates to the service your employees provide before, during and after a purchase. Improving your customer service skills can lead to greater customer satisfaction and a more enjoyable experience for them.

GNC team of highly experienced associates not only cover the skills to deliver excellent customer service but also to manage this vital function, develop strategies that work and to deal effectively with the growing demand for rapid delivery of service via social media. Make us your trusted partner in maintaining excellence in this business-critical area.

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Course List
• Achieving Excellence in Customer Service
• Beyond Customer Service
• Client Management Strategies for Retention & Growth
• Customer Focused Management
• Customer-Focused Selling Strategies
• Customer Profiling Techniques & Procedures
• Customer Service for the Public Sector
• Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond

Manage Internal and Structural Operations
Our portfolio of Human Resource Management training courses covers the most critical aspects of strategic management of the human resource including; Resourcing, Talent Management, Performance Management, Job Evaluation & Reward, Learning & Development, Employee Relations, and Succession Planning. Meticulously researched and developed, all GNC HRM courses meet the high standards of the HR Certification Institute, the premier credentialing organisation for the HR profession. All our HR courses carry Re-Certification credits issued under the auspices of IHRM. These carefully designed courses will support you to fully develop your skills as an effective HR professional and will help your organisation to achieve its strategic goals in a way that effectively utilizes its greatest asset – its people.

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Course List
• Advanced Selection, Interviewing & Recruitment Skills
• Blockchain and other Emerging Technologies
• Corporate & Employee Best Practices
• Due Diligence: Appraisal & Management of Potential Investors and Partners
• Employee Relations and Engagement
• Essential Facilitation Skills and the Psychology of Groups
• Essentials of Human Resources Management
• HR Analytics Click for Details
• HR as a Strategic Partner
• HR Processes, Culture & Change Management Programme
• Human Resource Management for Healthcare Professionals
• Human Resources Development & Personnel Management
• Job Evaluation & Analysis
• Performance Management
• Policy Initiatives to Transform HR
• Retirement and Employee Investment Planning
• The Future of Learning: Re-engineering the Learning Experience
• Train the Trainer

Foster your Management Capacities
Our training courses in Management and Leadership enable you to make a significant contribution to the development of your organization for a more competitive future in an increasingly global marketplace. Under the guidance of highly skilled instructors, you will build on your skills and experience in the process of advancing your career objectives and improving your effectiveness as a manager in meeting the targets set for yourself and your teams.

The training courses presented by GNC in leadership have a sharp focus on the critical competencies that are demanding in 21st-century international business. This set of related courses includes the vital topics of strategic planning, team development, communication and negotiation, change management, and more. Register today to take the next step to broaden your skills in contemporary best practice and make a measurable impact that will sustain the profitable growth of your organisation in its changing business environment.

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Course List
• Achieving Leadership Excellence
• Advanced Public Speaking and Presentation Skills
• Benchmarking: Comparing Your Performance with the Best
• Blockchain and other Emerging Technologies
• Building Skills for Working In Teams
• Building Team Excellence
• Certificate in Leadership: Leading in the Real World
• Certificate in Management
• Certificate in Strategy
• Corporate Governance & Risk Management for State & Public Sector Organisations
• Data Analysis Techniques
• Design Planning & Problem Diagnostic Strategy
• Effective Presentation Skills for Finance Professionals
• Evaluating Collaborative Development Opportunities
• Fundamentals of Transition Engineering
• Leadership and Management Masterclass
• Leadership, Communications & Interpersonal Skills
• Lean Six Sigma Foundation Green Belt Programme
• Management & Leadership Skills for Engineers and Science Based Professionals
• Managing Collaborative Development
• Negotiation and Conflict Management in Organisations
• Next Generation Leadership
• Performance Measurement in Government
• Personal Effectiveness & Influencing Skills
• Public Policy Development
• Public Policy, Governance & Administration
• Public Sector Innovation and Smart Cities
• Public Sector Management, Governance & Fiscal Sustainability Techniques Seminar
• Result-Based Management (RBM)
• Setting Priorities, Time Management & Stress Reduction
• Strategic Planning & Goal Setting
• Strategic Planning Using the Balanced Scorecard
• Strategic Thinking, Analysis & Business Planning
• Strategy & Strategic Planning
• The Complete Course on How to Supervise Public Sector
• The Effective Team Leader Seminar & Workshops
• The Management & Leadership Development Programme
• Understanding the Emerging Blockchain Business Model
• Work Smarter: Advanced Time, Stress Management and Prioritization

Establish the Fundamentals of your Administrative Skills
Administrators, Secretaries, Executive Assistants, Office Managers, and Document Controllers are very often the unsung heroes in any organisation. But every business, whether a multinational organization or a small business, would be hard pushed to achieve their objectives without the work done by administrative professionals. Effective administrative support staff can make enormous contributions to productivity at all levels of an organisation. Nowadays, many administrators are expected to take on expanded roles to assist with everything from implementing business strategies to being an invaluable sounding board for their bosses. Office Administration is a complex role that requires a range of professional skills, including time management, information management, excellent communication, high-level organizational skills, and a flexible and ‘can do’ attitude.

At GNC, we pride ourselves on providing courses that will equip office professionals with the skills necessary for excellence. Our trainers have practical hands-on experience of working in many business environments as well as the academic and training qualifications necessary to inspire, engage, and make learning come to life.

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Course List
• Administrative Excellence for Secretaries and Administrators
• Advanced Office Management & Effective Administration Skills
• Business Fundamentals
• Developing Core Skills for Administrators & Secretaries
• Essential Management Skills for Administrators
• Finance & Accounting for Office Administrators & Secretaries
• Implementation of Modern Record Management through SharePoint and Office 365
• Information & Documentation Compliance
• Office Management Specialist
• Simplification of Work Processes and Procedures
• The Senior Secretary Development Programme

Render Stronger Relations for Effective Performance
Public relations is the management function which evaluates public attitudes, identifies the policies and procedures of an individual or an organization with the public interest, and plans and executes a program of action to earn public understanding and acceptance. Public relations build trust, reduces reputational risk, and inspires the communities that matter to your business. PR is cost-effective and can produce spectacular ROI.

GNC has a proven reputation in PR teaching and consultancy, spanning two decades of global activity and with thousands of delighted customers. We span subjects from organizing social events to strategy and social media marketing communications. Let our multi-discipline team help with your PR career needs and take your development to a new level.

Choose your Course

Course List
• Advanced Social Media Training
• Business Fundamentals
• Effective Government Relations for the Oil & Gas Sector
• Improve your Effectiveness at Work
• Incident & Crisis Response Communication Skills
• Mastering Corporate Communications
• Mastering Sales & Marketing in the Age of New Social Media
• Planning and Managing PR Campaigns
• Protocol & Event Management
• Public Relations in the public Sector
• Strategic Event Management

Sustain your Organizational Performance
Improving quality control and productivity impacts an organisation in a variety of important ways, from higher profitability to increased customer loyalty and greater employee satisfaction. GLOBAL NASHONS CONSULTING Quality and Productivity training courses and seminars are designed to give participants the skills and tools they require to help drive organizational change to save time, lower costs, and deliver higher quality products and services.

Presented by a team of highly skilled, international instructors, our Quality and Productivity training courses and seminars incorporate proven best practices and bring real-world experience into the classroom. GNC portfolio of training courses and seminars focus on important topics such as; project quality management, quality assurance, and control systems, risk assessments, balanced scorecard, mastering workflow, TQM, and more. Register today to gain the skills you need to improve your organization’s quality management system and overall productivity.

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Course List
• Better Energy Management with Transition Engineering
• Business Improvement & Quality Techniques
• Business Process Analysis & Modelling
• Business System Analysis
• Essentials of Quality Assurance
• Fundamentals of Transition Engineering
• Implementation of Quality, Environmental and Health & Safety Management Systems
• Improving Operational Performance and Productivity
• Information & Documentation Compliance
• ISO 50001: Energy Management Systems
• Lean Six Sigma Foundation Green Belt Programme
• Managing Training & ROI through ISO 29993:2017 Workshop
• Mastering Workflow
• Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond
• Operational Excellence
• QMS Audit and IFRS for public Sector
• Quality Assurance and Management System
• Quality Assurance in Practice

Anticipate Scenarios for Effective Management
Everything these days is about Risk; identifying it, assessing it, mitigating & managing it. Organizations are exposed to risk, recognize their exposure and want to be safe. But you can never entirely eliminate risk, so you have to manage it. Risk Management is about balancing potential gains from perhaps ambitious strategies with the potential downsides if objectives are not met. This needs to be done professionally taking account of international standards and best practices.

GNC’s unique Risk Management courses in Mombasa, Nairobi and other locations cover all there is to know about best practice in Risk Management, current developments and how to implement these. The courses have different emphasize, varying from the role of the Risk Champion to Business Continuity to the all-encompassing Complete Course in Risk Management. The courses also include case-studies of good and bad practices and good and bad outcomes. They are informative, participative, reflective and enjoyable.

Choose your Course

Course List
• Contract & Project Risk Management & Compliance
• Corporate Governance & Risk Management for State & Public Sector Organisations
• Corporate Risk & Crisis Management
• Financial Analysis, Modelling & Forecasting
• Financial Risk, Root Cause Analysis & Problem Solving
• Fundamentals of Risk Management
• Governance Arms of Risk Management
• Governance, Risk & Compliance
• Internal Control & Fraud Prevention
• Managing Fraud in a Digitized World
• Operational Risk Management & Mitigation
• Project Analysis: Tools & Techniques for Managing Risk & Uncertainty
• Project Risk Management & Compliance
• Risk Analysis and Risk Management in Process Safety
• Risk Management, Control & Compliance (Corporate Governance)
• Risk Management: Internal Control & Fraud Prevention

Get Ahead of the Competition
Dramatically increase your sales effectiveness and significantly improve your marketing results by attending our training courses and seminars. Delivered by industry experts, our Sales and Marketing courses incorporate proven best practices and real-world experience to help you, your team, and your organisation to excel in today’s challenging business environment.

Participants gain the skills they require to successfully promote brand awareness, develop customer loyalty, and boost long-term profitability. Our portfolio of training courses and seminars focuses on important topics such as; Advertising & Marketing Analysis, Social Media Marketing, New Business Developments, Negotiation Skills, High-Impact Communications, Sales Management, and more. Register today to gain a competitive edge and accomplish your organization’s sales and marketing goals.

Choose your Course

Course List
• Achieving Marketing Excellence in Service Organizations
• Blockchain and other Emerging Technologies
• Client Management Strategies for Retention & Growth
• Customer-Focused Selling Strategies
• Customer Profiling Techniques & Procedures
• Disruptive Innovation
• Key Account Management: Best Practices
• Market Leadership & Marketing Strategies
• Market Research and Intelligence
• Marketing Communication
• Marketing Strategies and Planning
• Mastering Sales & Marketing in the Age of New Social Media
• Sales Management Best Practices for Building a World-Class Sales Team
• Sales Manager Training

Formulate Proven Initiatives for Development
Our training courses in Business Strategy and Planning address the most significant question facing managers in today’s business – how do we create tomorrow’s organisation out of today’s organisation? The answer to this question can be provided only by means of a program of rigorous analysis and actionable planning. Completing these courses will put you in a position to make a significant contribution to the processes of change and development that are needed if an organisation is to remain competitive and effective in an increasingly global business environment.

Under the guidance of our highly skilled and experienced instructors, you will develop your skills in international business analysis, strategic choice, linkage with operational management, supply chain dynamics, finance, and other vital activities on which business success can be gained and sustained. Our training courses will introduce you to contemporary best practices in each of these fields. They will enable you to build the required core competencies, strengthen your management skills, and enhance your confidence and effectiveness in identifying and implementing performance improvement initiatives. Register today to obtain the knowledge you need to broaden your skillset and drive your organization’s bottom-line profitability.

Choose your Course

Course List
• Building High Performance Board
• Certificate in Strategy
• Creative Strategic Planning & Leadership
• Evaluating Collaborative Development Opportunities
• Improving Business Leadership through Technology
• Leadership & Strategic Thinking in the Public Sector
• Leading for Strategic Success
• Managing Collaborative Development
• Mastering Entrepreneurship
• Mergers and Acquisitions
• Public Policy Development
• Public Sector Management, Governance & Fiscal Sustainability Techniques Seminar
• Strategic Awareness and Business Acumen
• Strategic HR Business Partner
• Strategic Planning & Goal Setting
• Strategic Planning Using the Balanced Scorecard
• Strategic Thinking, Analysis & Business Planning
• Strategy & Strategic Planning
• The Strategy and High Impact Leadership Programme
• Transformative Scenario Planning